Benefits Eligibility Specialist

State-of-Missour; Sikeston (MO); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Descripción de la vacante

The State of Missouri's Family Support Division seeks Benefit Program Technicians for the Sikeston Customer Service Center in Sikeston, MO. You will help citizens obtain food, medical, financial, and nutritional assistance to lead safe, healthy lives.

Responsibilities include determining eligibility by phone, conducting interviews, updating cases, and answering questions about services while using technology to complete daily work.

Formación

• High School diploma or equivalent or Bachelor's Degree is required.
• At least four years of customer service experience OR a Bachelor's Degree qualifies candidates.

Responsabilidades

• Determine initial and continuing eligibility of Missouri citizens by telephone and information provided by applicants and participants.
• Conduct interviews, eligibility determinations, and case updates; answer questions about services and procedures.
• Utilize technology to complete daily tasks and provide accurate information to applicants.

Conocimientos

Customer service

Critical thinking

Technology use

Educación

High School diploma or equivalent

Bachelor's Degree

Descripción del empleo

The State of Missouri's Family Support Division seeks Benefit Program Technicians for the Sikeston Customer Service Center in Sikeston, MO. You will help citizens obtain food, medical, financial, and nutritional assistance to lead safe, healthy lives.

Responsibilities include determining eligibility by phone, conducting interviews, updating cases, and answering questions about services while using technology to complete daily work.