Medicaid & SSI Benefits Navigator

Dentonmhmr; Denton (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Denton MHMR in Denton, TX is seeking a Consumer Benefits Specialist to help clients obtain SSI/Medicaid and other benefits. You will screen for eligibility, gather documents, help complete forms, and guide clients through the application and appeal process.

Under supervision, you will work with consumers and staff as a benefits resource, ensuring accurate information and timely processing while upholding Trauma-Informed Care principles and privacy standards in a community-based setting.

Qualifications

• Must have and maintain a background and criminal history free from disqualifying offenses per TX TAC/HHSC.
• Must possess and maintain a valid driver's license and auto insurance; Texas license within 30 days if out-of-state.
• Working knowledge of computers in a Windows environment; medical office experience preferred.
• Knowledge of Trauma Informed Care principles applied in practice.

Responsibilities

• Screens consumers for eligibility by completing financial assessments and documentation.
• Assists with applications for SSI/Medicaid, Social Security, Medicare and related programs.
• Maintains information and documents for initial screenings and completes filings as needed.
• Acts as Resource Specialist for outpatient clinics and assists with coverage during operating hours.
• Provides front desk coverage at assigned location as needed.

Skills

Knowledge of needs and community

Computer skills (Windows)

Communication effectively

Trauma-Informed Care understanding

Education

High School Diploma or equivalent

MHMR experience / Medicaid enrollment knowledge

Job description

Denton MHMR in Denton, TX is seeking a Consumer Benefits Specialist to help clients obtain SSI/Medicaid and other benefits. You will screen for eligibility, gather documents, help complete forms, and guide clients through the application and appeal process.

Under supervision, you will work with consumers and staff as a benefits resource, ensuring accurate information and timely processing while upholding Trauma-Informed Care principles and privacy standards in a community-based setting.