Benefits & Case Manager — Supportive Housing Advocate

Voa Gny; New York (NY); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Prescription coverage

Life insurance

Retirement plan

Tuition reimbursement

Paid time off

Job summary

VOA–Greater New York is seeking a Benefits Specialist/Case Manager to support eligible formerly homeless clients in Permanent Supportive Housing in the Bronx. You will assess benefits, coordinate with case management, and connect clients to SSI/SSD resources.

The role emphasizes advocacy, budgeting coaching, and collaboration with medical, behavioral health providers to maximize client stability and well-being.

Qualifications

• Associate’s degree or 60 college credits courses in Human Services field or High School Diploma or GED.
• 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

Responsibilities

• Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
• Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
• Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
• Develop and deliver workshops on topics related to benefits, budgets and money management.
• Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
• Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
• Participate in internal and external case conferencing activities.

Skills

Verbal and written communication

Basic computer skills

Education

Associate’s degree or 60 college credits in Human Services or High School Diploma/GED

Job description

VOA–Greater New York is seeking a Benefits Specialist/Case Manager to support eligible formerly homeless clients in Permanent Supportive Housing in the Bronx. You will assess benefits, coordinate with case management, and connect clients to SSI/SSD resources.

The role emphasizes advocacy, budgeting coaching, and collaboration with medical, behavioral health providers to maximize client stability and well-being.