Benefits Account Manager — Client Growth & Retention

Socket.dev; Timonium (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

PTO & holidays

Job summary

Foundation Risk Partners in Timonium, MD is seeking an Employee Benefits Account Manager to support day-to-day service activities, client lifecycle management, and renewal efforts across multiple accounts.

The role focuses on client relationships, strategic planning, and collaboration with Benefit Consultants and Team Leads to drive retention and growth within employee benefits programs.

Qualifications

• Bachelor's degree preferred for the role.
• 1–3 years of experience working with health and welfare carriers, brokers, employee benefits administrators, or HR/benefits roles.
• State-specific Resident Life & Health License is required.
• Strong written and verbal communication skills.
• Detail-oriented with ability to manage multiple tasks.

Responsibilities

• Manage the client life-cycle deliverables with oversight to ensure renewal of a Book of Business.
• Support the team to execute day-to-day service deliverables for all lines of coverage.
• Develop multi-year strategic plans and annual service calendars.
• Prepare standard and ad-hoc reports and client communications.
• Maintain client files and internal systems (BenefitPoint, Oracle).Ensure contact information for stakeholders is up-to-date.
• Identify upsell opportunities and coordinate with carriers and vendors.

Skills

Attention to detail

Financial modeling

Negotiation with carriers

Problem solving

Communication skills

Team collaboration

Project management

Education

Bachelor's Degree preferred

Resident Life & Health License

Tools

Microsoft Office

Job description

Foundation Risk Partners in Timonium, MD is seeking an Employee Benefits Account Manager to support day-to-day service activities, client lifecycle management, and renewal efforts across multiple accounts.

The role focuses on client relationships, strategic planning, and collaboration with Benefit Consultants and Team Leads to drive retention and growth within employee benefits programs.