Dynamic Commercial Lines Insurance Account Manager

Acrisure; Frankfort (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

Fertility Benefits

Wellness Resources

Paid Sick Time

Paid Time Off

Holidays

EAP

Calm app

401(k) with employer match

HSA / FSA

Commuter Benefits

Employee Discounts

Maternity Leave

Paternity Leave

Legal Plan

Pet Insurance

Job summary

Acrisure is seeking an Account Manager to serve as the primary contact for commercial clients, handling quotes, renewals, endorsements, and client communications. You’ll apply core insurance principles to everyday situations while collaborating across teams to issue appropriate policies.

The role emphasizes accuracy in data management in Applied Systems / EPIC, strong organization, and the ability to respond quickly to inquiries. On-site presence is expected to support collaboration and growth.

Qualifications

• High School diploma required.
• Minimum of 2 years of experience in commercial lines.
• CPCU or special training course completion is a plus.

Responsibilities

• Service accounts, including transactions such as quotes and issue policies, ID cards, endorsements, certificates, claims, renewals, follow-up, and correspondence.
• Respond to client inquiries, incoming mail, and company request needs on a timely basis.
• Insurance marketing and sales.
• Collect renewal data on assigned accounts.
• Claims support.
• Develop coverage strategies and plans, as necessary.
• Review new/renewal policies and endorsements to ensure items were received as ordered.
• Maintain accuracy of client data in agency management system (Applied Systems / EPIC)
• Document all activities in agency management system (Applied Systems / EPIC)
• Understand and utilize upload, download, and interface technology.
• Assist other departments in securing and/or providing information necessary to issue appropriate policies in their department for which we have a mutual client.
• Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.
• Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.
• Maintain knowledge of current underwriting requirements of contracted insurance carriers.
• Maintain knowledge of policy provisions and any changes in these provisions.
• Complete other functions and assignments assigned, including backup duties.

Skills

Organizational skills

MS Word/Outlook/Excel

Verbal and written communication

Mathematical ability

Problem solving / reasoning

Insurance knowledge

Education

High School diploma

2 years commercial lines experience

CPCU or training

Tools

Applied Systems / EPIC

Job description

Acrisure is seeking an Account Manager to serve as the primary contact for commercial clients, handling quotes, renewals, endorsements, and client communications. You’ll apply core insurance principles to everyday situations while collaborating across teams to issue appropriate policies.

The role emphasizes accuracy in data management in Applied Systems / EPIC, strong organization, and the ability to respond quickly to inquiries. On-site presence is expected to support collaboration and growth.