Benefits Account Lead - Client Growth & Carrier Partnerships

ООО «ХАГЕМАЕР ГРУПП»; Fayetteville (AR); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Marsh Agency is seeking a Sr. Benefits Account Manager in the United States to independently market smaller and less complex accounts, analyze coverage needs, and maintain carrier-client relationships.

The role requires leadership, mentorship, and strong client service, while supporting Producers in handling larger accounts. The ideal candidate will be knowledgeable about coverages, carrier guidelines, underwriting, and legislative changes, with five years of insurance experience and proficiency

Formación

• Bachelor's degree or equivalent education and related training.
• Five years of relevant insurance industry experience.
• Appropriate insurance license(s).
• Strong client relations and communication skills.
• Leadership and team development abilities.
• Proficient in basic computer applications such as Microsoft Office.
• Willingness to travel, including occasional overnight.

Responsabilidades

• Build and maintain key client and carrier relationships by phone, email and in person.
• Execute a comprehensive client service plan for all assigned accounts that address their business needs and risk management goals.
• Lead the client service team in service activities related to administration, billing, claims issues and problem solving.
• Coordinate internal/external activities to ensure both new and renewal accounts are handled in a timely, accurate, and professional manner.
• Continually seek cross-sell opportunities and suggest new lines of coverage.
• Monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or Producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
• Lead the marketing of accounts of smaller, less complex accounts.
• Independently prepare marketing information for smaller and/or less complex accounts for Producer or client. Provide required information to Producer and participate in presenting options to the client.
• Manage the implementation process; prepare and deliver all applicable forms to client.
• Formulate a plan with Producer to conduct relationship management meetings and/or visits with assigned clients.
• Proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow up in client management system(s). Also, understand how to use the system to acquire information to assist clients.
• Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
• Mentor team members.
• Other duties and responsibilities as requested by management.

Conocimientos

Client relations

Communication

Leadership

Microsoft Office

Travel availability

Educación

Bachelor's degree or equivalent

Advanced degree

Herramientas

Microsoft Office Suite

Client management system

Descripción del empleo

Marsh Agency is seeking a Sr. Benefits Account Manager in the United States to independently market smaller and less complex accounts, analyze coverage needs, and maintain carrier-client relationships.

The role requires leadership, mentorship, and strong client service, while supporting Producers in handling larger accounts. The ideal candidate will be knowledgeable about coverages, carrier guidelines, underwriting, and legislative changes, with five years of insurance experience and proficiency