Benefits Account Associate — Career Track Program

USI Insurance Services; Wichita (KS); On-site; USD 50,000 - 61,000; Full time

Job summary

USI Insurance Services offers an 18-month career development program designed for recent graduates pursuing a career in client service and employee benefits. You will gain hands-on experience supporting account teams, handling client needs, and learning day-to-day management of employee benefit programs.

You will work with HR, Benefits Managers, senior leaders, and employees, participate in mentorship, and build connections across the organization while engaging in networking and community

Qualifications

• Bachelor’s degree earned within the past two years.
• Strong communication and teamwork.
• Proficient with Microsoft Office in a professional setting.

Responsibilities

• Gain hands-on experience supporting all aspects of employee benefits account management.
• Support day-to-day account management activities across a variety of clients and industries.
• Assist with client service requests, including ID cards, coverage materials, and plan documentation.
• Gather, organize, and maintain client census data to support the renewal process.
• Review insurance contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims alongside your team.
• Coordinate applications, forms, and documentation required to implement and update insurance coverage.
• Create client-facing materials for meetings, including benefit summaries, guides, and presentation content.
• Participate in internal and external client meetings to learn how teams build relationships and deliver solutions.

Skills

Communication

Time management

Teamwork

MS Office

Education

Bachelor’s degree within past two years

Tools

Microsoft Office

Job description

USI Insurance Services offers an 18-month career development program designed for recent graduates pursuing a career in client service and employee benefits. You will gain hands-on experience supporting account teams, handling client needs, and learning day-to-day management of employee benefit programs.

You will work with HR, Benefits Managers, senior leaders, and employees, participate in mentorship, and build connections across the organization while engaging in networking and community