Benefit Specialist - Benefits Initiation

Celerity Staffing Solutions; Madison (WI); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

401K

Health, Vision, Dental

Job summary

Celerity Staffing Solutions is seeking a Benefits Specialist in Madison, Wisconsin, on a contract basis of 1 year+ with hybrid capability after training. The role pays $20-$25 per hour and requires a customer-service oriented individual who can explain complex benefit information.

You will learn complex benefit program requirements, communicate with members by phone and email, and support benefits administration technology modernization projects, including processing Health, Life, Vision,

Qualifications

• Customer service-oriented with ability to communicate technical information by phone and in writing.
• Experience handling and updating sensitive data related to member demographics and benefits.
• Ability to present complex information in clear, easy-to-understand formats.

Responsibilities

• Communicate with members by phone and via email/letters.
• Work with highly complex data related to member demographics and benefit accounts and update changes.
• Provide complex information in easy-to-understand formats for various audiences.

Skills

Customer service

Communication

Data handling

Job description

BENEFITS SPECIALIST - Madison, WI (Contract Position - 1 Year+)

~ Must live in Wisconsin ~

Full Time - Weekdays from 8am to 5pm- Hybrid Capability Upon Training Completion

$20-$25/Hr Depending Upon Experience + Benefits Available

This could be a great opportunity to gain exposure working on contract with the State of Wisconsin Department of Employee Trust Funds.

If you are a customer service-oriented individual with experience and/or the ability to communicate technical information via phone and in writing, this could be a career changing position!

It is anticipated to last for a minimum of 12 months, with possible extension and/or opportunity to get your foot in the door!

In this position, you will learn complex benefit program requirements for eligibility, enrollment, benefit application and distribution processes:

• You will communicate with members on the phone and by sending email and/or letters.

• You will work with highly complex and sensitive data related to member demographics and benefit accounts and be responsible for updating changes.

• You will need to provide complex information in easy-to-understand formats for various audiences.

• Immediate assignments will be focused on supporting benefits administration technology modernization projects with research and remediation of data issues during conversions.

• At times, you may be assigned daily operational tasks such as processing Health, Life, Vision, and Dental Insurance including Medicare.

Benefits Include: PTO, 401K, H/V/D and more!

This position requires a pre-employment background check and reference checks - which will be administered after a conditional job offer is extended.

About Us: Celerity Staffing is a 100% locally owned staffing agency with seven locations throughout Wisconsin. Our commitment focuses on respect, collaboration, quality, utmost professionalism, and a real commitment to work that benefits our communities. We celebrate the unique qualities that every person brings to the job and our business.

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