Hybrid Benefits Specialist – Data & Member Support

Celerity Staffing Solutions; Madison (WI); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

401K

Health, Vision, Dental

Job summary

Celerity Staffing Solutions is seeking a Benefits Specialist in Madison, Wisconsin, on a contract basis of 1 year+ with hybrid capability after training. The role pays $20-$25 per hour and requires a customer-service oriented individual who can explain complex benefit information.

You will learn complex benefit program requirements, communicate with members by phone and email, and support benefits administration technology modernization projects, including processing Health, Life, Vision,

Qualifications

• Customer service-oriented with ability to communicate technical information by phone and in writing.
• Experience handling and updating sensitive data related to member demographics and benefits.
• Ability to present complex information in clear, easy-to-understand formats.

Responsibilities

• Communicate with members by phone and via email/letters.
• Work with highly complex data related to member demographics and benefit accounts and update changes.
• Provide complex information in easy-to-understand formats for various audiences.

Skills

Customer service

Communication

Data handling

Job description

Celerity Staffing Solutions is seeking a Benefits Specialist in Madison, Wisconsin, on a contract basis of 1 year+ with hybrid capability after training. The role pays $20-$25 per hour and requires a customer-service oriented individual who can explain complex benefit information.

You will learn complex benefit program requirements, communicate with members by phone and email, and support benefits administration technology modernization projects, including processing Health, Life, Vision,