Benefits Specialist

Spherion Staffing, LLC; Madison (WI); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Spherion Staffing, LLC supports a public sector client in Madison, Wisconsin seeking a Benefit Specialist to assist with member and employer services for employee benefit programs. You will learn complex eligibility, enrollment and distribution rules, support operational staff, and help ensure accurate data handling.

The role is 1st shift, with hybrid work (two days onsite). Pay is $22/hour; requires 1–4 years in benefits administration, strong data comprehension, attention to detail, and solid

Qualifications

• Previous experience in benefits administration highly preferred.
• Ability to understand and communicate complex data and information.
• Insurance background is helpful.
• Experience working with large data sets and complex information.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proven customer service experience and collaborative mindset.

Responsibilities

• Provide operational support for member and employer services related to benefit programs.
• Learn and apply complex eligibility, enrollment, and benefit distribution requirements.
• Manage and update sensitive member demographic and benefit account data.
• Translate complex information into clear, accessible formats for diverse audiences.
• Contribute to technology modernization projects, including data research and remediation.
• Perform operational tasks, such as processing retirement benefit estimates and supporting customer service initiatives.

Skills

Benefits administration

Data analysis

Customer service

Attention to detail

Communication skills

Team collaboration

Education

High School

Job description

Terms

I am at least 18 years old

I am legally authorized to work in the United States

Our client in the public sector is seeking reliable and energetic individuals to support the administration of public employee benefit programs. As a Benefit Specialist, you will support operational staff and managers in member and/or employer services related to the administration employee benefit programs. You will need to learn complex benefit program requirements for eligibility, enrollment, benefit application and distribution processes.

Role Highlights

• $22/hr
• Madison, WI
• 1st Shift, M-F (8:00 AM-5:00 PM)
• Hybrid- 2 days a week onsite

What You'll Do

• Provide operational support for member and employer services related to benefit programs
• Learn and apply complex eligibility, enrollment, and benefit distribution requirements
• Manage and update sensitive member demographic and benefit account data
• Translate complex information into clear, accessible formats for diverse audiences.
• Contribute to technology modernization projects, including data research and remediation
• Perform operational tasks, such as processing retirement benefit estimates and supporting customer service initiatives

What You'll Bring

• Previous experience in benefits administration highly preferred
• Ability to understand and communicate complex data and information
• Insurance background is helpful
• Ability to understand and communicate complex data and information
• Strong attention to detail and adaptability
• Experience working with large data sets and complex information
• Excellent analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Proven customer service experience and collaborative mindset

Working hours: 8:00 AM - 5:00 PM

Education

High School

Experience

1-4 years

#SPH1000

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).