Benefit Program Technician: Family Support Specialist

State-of-Missour; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Six-month training program

Job summary

State of Missouri is seeking a Benefit Program Technician to operate in the Jackson County Child Support Office in Kansas City, MO. The role involves assessing client needs over the phone, in person, and online, guiding them through paternity verification, order establishment, and enforcement or modification of orders.

A six-month training program accompanies the role, with a stable schedule and emphasis on work-life balance.

Qualifications

• High school diploma or higher along with customer service experience.
• Ability to type accurately with high speed and precision.
• Comfort with using multiple computer programs concurrently.

Responsibilities

• Evaluate child support needs via phone, in-person visits, and online inquiries.
• Guide and assist through services like verifying paternity, establishing orders, and enforcing/modifying orders.

Skills

Customer service

Typing

Attention to detail

Multitasking

Education

Bachelor's degree

High school diploma

Job description

State of Missouri is seeking a Benefit Program Technician to operate in the Jackson County Child Support Office in Kansas City, MO. The role involves assessing client needs over the phone, in person, and online, guiding them through paternity verification, order establishment, and enforcement or modification of orders.

A six-month training program accompanies the role, with a stable schedule and emphasis on work-life balance.