Benefit Program Technician: Family Support Specialist

State-of-Missour; Kansas City (MO); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Six-month training program

Descripción de la vacante

State of Missouri is seeking a Benefit Program Technician to operate in the Jackson County Child Support Office in Kansas City, MO. The role involves assessing client needs over the phone, in person, and online, guiding them through paternity verification, order establishment, and enforcement or modification of orders.

A six-month training program accompanies the role, with a stable schedule and emphasis on work-life balance.

Formación

• High school diploma or higher along with customer service experience.
• Ability to type accurately with high speed and precision.
• Comfort with using multiple computer programs concurrently.

Responsabilidades

• Evaluate child support needs via phone, in-person visits, and online inquiries.
• Guide and assist through services like verifying paternity, establishing orders, and enforcing/modifying orders.

Conocimientos

Customer service

Typing

Attention to detail

Multitasking

Educación

Bachelor's degree

High school diploma

Descripción del empleo

State of Missouri is seeking a Benefit Program Technician to operate in the Jackson County Child Support Office in Kansas City, MO. The role involves assessing client needs over the phone, in person, and online, guiding them through paternity verification, order establishment, and enforcement or modification of orders.

A six-month training program accompanies the role, with a stable schedule and emphasis on work-life balance.