Bellperson

Hyatt House; Washington (District of Columbia); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Bellperson to enhance guest experiences through exceptional service. This entry-level role is perfect for individuals who thrive in a dynamic environment and enjoy engaging with people. You will be the first point of contact for guests, assisting with luggage, providing information, and ensuring a smooth check-in and check-out process. With a strong emphasis on company culture, this role offers a supportive environment where your contributions are valued. If you have a winning personality and a passion for hospitality, this opportunity is ideal for you.

Benefits

Medical/Dental/Vision Plans

Life Insurance

401K

Tuition Assistance

Discounted Room Rates

Training and Development Opportunities

Qualifications

• Passion for serving others and engaging with guests.
• Proactive and caring attitude towards guest needs.

Responsibilities

• Assist guests with luggage and transportation needs.
• Provide information about hotel services and local events.
• Organize and store luggage in designated areas.

Skills

Customer Service

Communication

Problem Solving

Job description

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Description

We are hiring a Bellperson. We are looking for people who have a passion to serve others! Working in our guest reception area means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your proactive, responsive, and caring attitude will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility, this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Job Details

To serve and assist guests during their stay by creating a memorable and efficient arrival, check-in, departure, and overall stay experience. To handle guest requests including help with luggage, transportation, information, and other needs.

Responsibilities

• Read and match luggage tags, write claim tickets, and detach the portion to give to guests.
• Escort guests to accommodations, visually inspect rooms, and respond to any guest requests.
• Organize and store luggage as necessary in a designated area.
• Answer questions and offer assistance, providing accurate information regarding all hotel services.
• Stay informed on current events and entertainment around the city.
• Perform any other job-related duties as assigned.

Here are some reasons our associates like working for us:

Benefits (Full-Time Associates only)

We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package, including medical/dental/vision plans, life insurance, short-term/long-term disability options, 401K, tuition assistance, discounted room rates at Concord-managed hotels, plus training, development, and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment and hire the BEST associates. At Concord, you are valued, and our Associate First policy reflects that. Enjoy engaging activities and a supportive environment where your talents are appreciated.

You take pride in your work, the hotel, and your employer to ensure we exceed guest expectations. If this describes you, contact us now! We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.

Range: $18.50-$22.20

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. Please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer may be a third-party management company responsible for employment benefits and obligations at this location.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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