Behavioral Health Unit Coordinator — Day Shift (Admin & Care)

Connections Health Solutions; Harrisburg (Dauphin County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

401k matching

Paid time off 160 hours+ holidays

Parental leave

Job summary

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. The Unit Coordinator role supports clinical services, handles registration, insurance verification, and daily unit operations in a day shift with weekend rotation.

You will work with a multidisciplinary team, manage EHRs, and help with discharge planning while ensuring patient and family needs are addressed with compassionate service.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of exceptional customer service experience.
• Minimum 3 years of clerical experience.
• Current Notary or ability to become one within 90 days.
• Ability to perform Safe Clinch patient restraint techniques.
• Must pass background checks: Child Abuse, FBI, PA State Police.

Responsibilities

• Register individuals for services and verify Medicaid eligibility and insurance.
• Coordinate with clinical staff about psychiatric or medical concerns.
• Greet visitors and enforce security procedures.
• Oversee EHR entries and coordinate discharges with facilities.
• Manage clinical records and coordinate communications with providers.
• Assist with 302 involuntary processes.
• Order meals and maintain unit supplies.
• Provide excellent customer service to families, visitors, vendors.
• Answer calls, transfer, and take messages.
• Perform other duties to support unit operations.

Skills

Customer service

Clerical skills

Notary

Communication

Education

High School Diploma or equivalent

Job description

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. The Unit Coordinator role supports clinical services, handles registration, insurance verification, and daily unit operations in a day shift with weekend rotation.

You will work with a multidisciplinary team, manage EHRs, and help with discharge planning while ensuring patient and family needs are addressed with compassionate service.