Behavioral Health Crisis Care Shift Lead

Connections Health Solutions; Leesburg (VA); On-site; USD 101,721,984 - 114,616,320; Full time

Benefits offered by this job

Health insurance

401k plan

Generous PTO

Parental leave

Job summary

Connections Health Solutions is seeking a Shift Supervisor to provide operational and administrative oversight for the facility during shifts, ensuring safe, efficient, patient-centered care. You will lead day-to-day workflow, coordinate staff, and support patients through treatment progression.

The role requires 5+ years clinical care experience, QMHP credential, and 2+ years of leadership. The position emphasizes compliance, teamwork, and effective problem-solving in a busy behavioral health

Qualifications

• High School diploma or equivalent.
• 5+ years’ direct clinical care experience (Nursing, Social Services, Administrative or Milieu).
• QMHP Credential.
• 2 years of leadership experience.
• Understanding of utilization management and revenue cycle management in behavioral health.
• Must pass Virginia background checks and related screenings.

Responsibilities

• Oversee the assigned unit/shift to maintain efficient, high-quality clinical care.
• Coordinate admissions, transfers, and discharges; act as on-site resource for staff and families.
• Ensure adherence to Utilization Management and Revenue Cycle guidelines for proper coding and billing.
• Train and orient new staff; partner with discipline manager for full position orientation.
• Apply de-escalation techniques to maintain a safe milieu and support patient care.

Skills

Leadership

Clinical care experience

QMHP Credential

UM/RCM knowledge

Staff coordination

Education

High School diploma or equivalent

Tools

Utilization Management

Revenue Cycle Management

Job description

Connections Health Solutions is seeking a Shift Supervisor to provide operational and administrative oversight for the facility during shifts, ensuring safe, efficient, patient-centered care. You will lead day-to-day workflow, coordinate staff, and support patients through treatment progression.

The role requires 5+ years clinical care experience, QMHP credential, and 2+ years of leadership. The position emphasizes compliance, teamwork, and effective problem-solving in a busy behavioral health