Behavioral Health Safety Observer

Baystate Noble Hospital; Springfield (MA); On-site; USD 32,000 - 52,000; Full time

Job summary

Baystate Noble Hospital is seeking a Behavioral Resource Technician (BRT) to provide safe, compassionate care for patients requiring one-to-one observation. The BRT supports patient safety, performs activities of daily living, and communicates changes to the RN.

The role emphasizes de-escalation, confidentiality, and collaboration with the health care team. The ideal candidate will have at least 1 year of patient care experience, with 2 years preferred in behavioral health settings.

Qualifications

• Minimum 1 year of relevant patient care experience.
• Preferred: 2 years of experience with behavioral health patients.
• Ability to read, write, and follow instructions.

Responsibilities

• Provide age-appropriate patient care across age groups: children to geriatric.
• Develop and maintain positive relations with patients, families, and staff.
• Provide safety observation, document every 15 minutes, and promptly report to RN.
• Receive and relay shift reports; ensure immediate care for safety.
• Maintain a safe environment; monitor one-to-one observation and de-escalate as needed.
• Know care for diagnoses such as suicidal, eating disorders, withdrawal, PICA, Alzheimer's, etc.
• Communicate confidentiality and respond with empathy.
• Participate in competencies, trainings, and meetings; complete in-services.
• Demonstrate competency for one-to-one observation per policy.

Skills

Reading & writing

Job description

Baystate Noble Hospital is seeking a Behavioral Resource Technician (BRT) to provide safe, compassionate care for patients requiring one-to-one observation. The BRT supports patient safety, performs activities of daily living, and communicates changes to the RN.

The role emphasizes de-escalation, confidentiality, and collaboration with the health care team. The ideal candidate will have at least 1 year of patient care experience, with 2 years preferred in behavioral health settings.