Behavioral Health Safety Observer

Baystate Noble Hospital; Springfield (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Baystate Noble Hospital is seeking a Behavioral Resource Technician to provide safety observation and compassionate care for assigned patients, including monitoring for self-harm and ensuring a safe environment.

The role includes assisting with activities of daily living, documenting patient status every 15 minutes, communicating changes to the RN, and participating in trainings and shift handovers. Experience in behavioral health is preferred.

Qualifications

• 1 year of relevant patient care experience.
• Preferred 2 years in behavioral health patients.

Responsibilities

• Provides age-appropriate care to patients across age groups (children to geriatric).
• Develops and maintains good human relations with patients, families and staff.
• Provides safety observation and documents patient status every 15 minutes; reports to RN.
• Receives shift reports and maintains continuity of care with the oncoming team.
• Maintains a safe environment; remains with patient for one-to-one observation and identifies safety risks.
• Understands care for diagnoses such as suicidal, eating disorders, withdrawal, etc.
• Communicates patient information respectfully and maintains confidentiality.
• Participates in competency validations, trainings, and mandatory in-services; attends staff meetings.
• Demonstrates competency for one-to-one observation per policy; stays awake and alert.

Skills

Reading comprehension

Following instructions

Communication skills

Empathy

Job description

Baystate Noble Hospital is seeking a Behavioral Resource Technician to provide safety observation and compassionate care for assigned patients, including monitoring for self-harm and ensuring a safe environment.

The role includes assisting with activities of daily living, documenting patient status every 15 minutes, communicating changes to the RN, and participating in trainings and shift handovers. Experience in behavioral health is preferred.