Behavioral Health Safety Observer

Baystate Noble Hospital; Springfield (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Baystate Noble Hospital is seeking a Behavioral Resource Technician to provide safety observation and compassionate care for assigned patients. You will monitor and document patient status every 15 minutes, de-escalate when needed, and communicate with nurses to ensure a safe environment.

The role requires at least 1 year of patient care experience, with a preferred 2 years in behavioral health. You will work closely with the care team to deliver age-appropriate care and maintain professional

Qualifications

• 1 year of relevant patient care experience.
• Preferred 2 years experience with behavioral health patients.
• Ability to de-escalate patients and maintain a therapeutic environment.
• Ability to document patient status every 15 minutes and report to RN.
• Demonstrates respectful, empathetic interaction with patients and families.

Responsibilities

• Provides age-appropriate care across development groups.
• Develops good human relations; introduces self to patient, PCT, and RN.
• Maintains safety by observing and reporting patient status every 15 minutes; de-escalation.
• Receives and provides shift reports; maintains immediate care for safety.
• Maintains a safe environment; stays with one-to-one patient and identifies risks.
• Assists with activities of daily living and transports patients as needed.
• Understands care for diagnoses such as suicidal, eating disorders, withdrawal, etc.
• Communicates confidentiality and professional demeanor; participates in trainings.
• Attends competency validations and mandatory trainings.

Skills

Reading comprehension

Communication skills

Empathy and caring

Patient care

Safety observation

Job description

Baystate Noble Hospital is seeking a Behavioral Resource Technician to provide safety observation and compassionate care for assigned patients. You will monitor and document patient status every 15 minutes, de-escalate when needed, and communicate with nurses to ensure a safe environment.

The role requires at least 1 year of patient care experience, with a preferred 2 years in behavioral health. You will work closely with the care team to deliver age-appropriate care and maintain professional