Behavioral Health Receptionist & Admin Specialist

Cceok; Tulsa (OK); On-site; USD 26,000 - 32,000; Full time

Job summary

Catholic Charities of Eastern Oklahoma seeks a Receptionist to be the first point of contact for behavioral health services through Saint Dymphna Counseling. You will greet clients of Household Stability and Workforce Development, coordinate scheduling, verify insurance, collect payments, and maintain confidential electronic health records with professionalism and hospitality.

You will support front office operations, assist with administrative tasks, and uphold HIPAA compliance while delivering

Qualifications

• Associate degree or equivalent job experience required.
• Minimum of 1 year experience; healthcare or behavioral health experience preferred.
• Working knowledge of EHR systems, Microsoft Office, multi-payer healthcare networks and portals, and HIPAA preferred.
• Strong verbal and written communication skills.
• Ability to prioritize multiple tasks and manage interruptions.
• Ability to remain calm and courteous during difficult or crisis situations.
• Ability to work independently and as part of a team.
• Positive attitude and service mind-set.

Responsibilities

• Coordinate client scheduling, intake appointments, referrals, and therapist calendars.
• Verify insurance eligibility, benefits, authorizations, and financial responsibility.
• Collect client payments and maintain financial records in the EHR.
• Maintain accurate client records and HIPAA-compliant documentation.
• Support daily front office operations and assist with administrative projects.
• Direct Household Stability calls and clients to appropriate team member.
• Ensure lobby and reception area are tidy and presentable.

Skills

Verbal & written communication

Multi-tasking

Calm under pressure

Teamwork

Service mindset

HIPAA compliance

Education

Associate degree or equivalent

Tools

Microsoft Office

EHR systems

Job description

Catholic Charities of Eastern Oklahoma seeks a Receptionist to be the first point of contact for behavioral health services through Saint Dymphna Counseling. You will greet clients of Household Stability and Workforce Development, coordinate scheduling, verify insurance, collect payments, and maintain confidential electronic health records with professionalism and hospitality.

You will support front office operations, assist with administrative tasks, and uphold HIPAA compliance while delivering