Healthcare Office Manager & Compliance Leader

Catholic Charities of Eastern Oklahoma; Tulsa (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

Catholic Charities of Eastern Oklahoma in Tulsa seeks a full-time Office Manager to lead the Counseling reception and front desk operations, supervise admin staff and volunteers, and ensure a hospitable, secure intake for clients.

The role emphasizes HIPAA compliance, data integrity, billing oversight with external partners, and regional coordination across sites, while upholding the ministry's values and compassionate financial stewardship.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field is required.
• 3–5 years of experience in a healthcare setting with supervisory/office management experience.
• Strong knowledge of mental/behavioral health billing, insurance provider credentialing, and HIPAA; high proficiency in EHR and MS Office.
• Fluency in English is required; proficiency in Spanish is highly preferred.

Responsibilities

• Oversee Counseling reception and front desk operations; supervise admin staff and volunteers.
• Coordinate with Household Stability to maintain a collaborative front lobby environment.
• Train and onboard Counseling admin staff on reception, central intake, phone etiquette, and customer service processes.
• Manage scheduling, front desk coverage, and master calendars for uninterrupted office presence.
• Oversee clerical operations including electronic file management, data entry, and general office organization.

Skills

Interpersonal skills

English language proficiency

Spanish language (preferred)

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field

Tools

Electronic Health Record (EHR) systems

Microsoft Office Suite

Job description

Catholic Charities of Eastern Oklahoma in Tulsa seeks a full-time Office Manager to lead the Counseling reception and front desk operations, supervise admin staff and volunteers, and ensure a hospitable, secure intake for clients.

The role emphasizes HIPAA compliance, data integrity, billing oversight with external partners, and regional coordination across sites, while upholding the ministry's values and compassionate financial stewardship.