Behavioral Health Front Desk & Scheduling Specialist

High Country Behavioral Health; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

High Country Behavioral Health is seeking an organized Office Assistant for a part-time role (~25 hours/week). The position supports clinical and billing functions, serves as the first point of contact for clients, and ensures accurate records and smooth patient flow.

Ideal candidates excel in public communication, meticulous record-keeping, and process management. This role involves scheduling coordination, insurance verification, and front-office upkeep in a health care setting.

Qualifications

• High School Diploma or equivalent is required.
• Ability to manage multiple tasks in a dynamic environment.
• Excellent written and verbal communication skills.
• Maintain confidentiality and HIPAA awareness.
• Pre-employment screening and background check.

Responsibilities

• Greet and receive clients and caregivers during intake and visits.
• Manage daily client flow and proactive scheduling.
• Relay information between patients and clinical staff.
• Assist patients at checkout, collect co-pays, schedule follow-ups.
• Collaborate with external agencies for referrals.
• Maintain confidentiality and HIPAA compliance.
• Record and verify client insurance information.
• Assist in insurance pre-approvals to maximize billables.
• Maintain paper and electronic client records.
• Prepare daily deposits and final bank deposits.
• Keep front office and waiting areas tidy.

Skills

Multitasking

Communication

Office software

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

High Country Behavioral Health is seeking an organized Office Assistant for a part-time role (~25 hours/week). The position supports clinical and billing functions, serves as the first point of contact for clients, and ensures accurate records and smooth patient flow.

Ideal candidates excel in public communication, meticulous record-keeping, and process management. This role involves scheduling coordination, insurance verification, and front-office upkeep in a health care setting.