Patient-First Medical Office Receptionist

Beacon Behavioral Partners; Flowood (MS); On-site; USD 28,000 - 34,000; Full time

Job summary

Beacon Behavioral Partners is seeking a Medical Office Receptionist to be the welcoming first point of contact for patients and visitors in a healthcare setting. You will manage check-in, scheduling, and basic inquiries, ensuring accurate records and a professional, confidential environment.

Responsibilities include greeting patients, verifying insurance info, using EHR systems, handling payments, and coordinating with medical staff to keep the office running smoothly.

Qualifications

• High school diploma or equivalent.
• Proven receptionist/customer service experience, preferably in healthcare.
• Basic knowledge of medical terminology and office procedures.
• Proficiency with EHR software and standard office apps.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and check in patients, verify personal and insurance information.
• Schedule, reschedule, and confirm appointments using EHR systems.
• Answer calls promptly, address inquiries, and route to appropriate staff.
• Maintain and update patient records, ensuring confidentiality and HIPAA compliance.
• Process patient payments and coordinate with insurers as needed.
• Prepare and organize patient charts and documentation for staff.
• Coordinate communication between patients, providers, and staff for efficient operations.
• Manage office supplies and keep reception area organized.

Skills

Organizational skills

Communication

HIPAA awareness

Customer service

Education

High school diploma

Tools

EHR software

Office applications

Job description

Beacon Behavioral Partners is seeking a Medical Office Receptionist to be the welcoming first point of contact for patients and visitors in a healthcare setting. You will manage check-in, scheduling, and basic inquiries, ensuring accurate records and a professional, confidential environment.

Responsibilities include greeting patients, verifying insurance info, using EHR systems, handling payments, and coordinating with medical staff to keep the office running smoothly.