Behavioral Health Front Desk & Billing Specialist

Collin County Mental Health Retardation Center; Plano (TX); Sur place; USD 24 000 - 29 000; Plein temps

Résumé du poste

Collin County Mental Health Retardation Center in Plano, TX is seeking a Full Time Behavioral Health Administrative Support role to provide high-quality customer service to individuals and collaborate with clinical teams.

The position handles check-ins, appointment scheduling, payment collection, phone screening, information provision, and triage. It supports multiple Behavioral Health teams in a fast-paced environment and offers cross-training opportunities, with bilingual capability valued.

Qualifications

• High School Diploma or GED requisitos.
• 3 years’ experience in a medical office, agency, or hospital with knowledge of scheduling, insurance verification, billing and collections preferred.
• Bilingual preferred.
• Knowledge of scheduling, insurance verification, billing and collections.

Responsabilités

• Check in individuals for appointments and schedule/reschedule; collect payment for services; answer and screen phone calls; provide information and transfer to appropriate department.
• Work closely with community partners to ensure calls are answered promptly and triaged correctly.
• Update information in medical records; scan documents into medical records; mail letters; perform general office duties.
• Support Behavioral Health teams across settings and cross-train to handle multiple work assignments.

Connaissances

Customer service

Microsoft Word

Microsoft Excel

Bilingual

Formation

High School Diploma or GED

Description du poste

Collin County Mental Health Retardation Center in Plano, TX is seeking a Full Time Behavioral Health Administrative Support role to provide high-quality customer service to individuals and collaborate with clinical teams.

The position handles check-ins, appointment scheduling, payment collection, phone screening, information provision, and triage. It supports multiple Behavioral Health teams in a fast-paced environment and offers cross-training opportunities, with bilingual capability valued.