Behavioral Health Admin Specialist (EHR & Scheduling)

Chesterfield County; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Chesterfield County seeks an experienced administrative professional to support the Employee Behavioral Health Program. The role requires a high school diploma or GED with five years of administrative experience, preferably in medical/behavioral health.

You will manage appointments, billing review, correspondence, and records in an EHR environment, ensuring accuracy and compliance. Strong communication, data entry, and organizational skills are essential, as is attention to detail.

Qualifications

• High school diploma or GED required, plus five years of progressively responsible administrative support experience.
• Experience as a medical secretary or receptionist is helpful but not required.
• Strong data entry skills and proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Access.
• Experience with electronic health record systems preferred.
• Excellent oral and written communication skills; strong Business English, grammar, spelling and punctuation.

Responsibilities

• Provide administrative support to the Employee Behavioral Health (EBH) Program Coordinator and clinicians.
• Perform clerical duties for special projects, records maintenance, report generation, appointment scheduling and reception.
• Handle registration/intake, review schedules for accuracy, and post billing; scan documents into the EHR as needed.
• Maintain records for clinician licenses and certifications and serve as back-up for Customer Service Representatives and Administrative Assistant.
• Perform other work as required.

Job description

Chesterfield County seeks an experienced administrative professional to support the Employee Behavioral Health Program. The role requires a high school diploma or GED with five years of administrative experience, preferably in medical/behavioral health.

You will manage appointments, billing review, correspondence, and records in an EHR environment, ensuring accuracy and compliance. Strong communication, data entry, and organizational skills are essential, as is attention to detail.