Administrative Assistant

Chesterfield County; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Chesterfield County seeks an experienced administrative professional to support the Employee Behavioral Health Program. The role requires a high school diploma or GED with five years of administrative experience, preferably in medical/behavioral health.

You will manage appointments, billing review, correspondence, and records in an EHR environment, ensuring accuracy and compliance. Strong communication, data entry, and organizational skills are essential, as is attention to detail.

Qualifications

• High school diploma or GED required, plus five years of progressively responsible administrative support experience.
• Experience as a medical secretary or receptionist is helpful but not required.
• Strong data entry skills and proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Access.
• Experience with electronic health record systems preferred.
• Excellent oral and written communication skills; strong Business English, grammar, spelling and punctuation.

Responsibilities

• Provide administrative support to the Employee Behavioral Health (EBH) Program Coordinator and clinicians.
• Perform clerical duties for special projects, records maintenance, report generation, appointment scheduling and reception.
• Handle registration/intake, review schedules for accuracy, and post billing; scan documents into the EHR as needed.
• Maintain records for clinician licenses and certifications and serve as back-up for Customer Service Representatives and Administrative Assistant.
• Perform other work as required.

Job description

High school diploma or GED; five years of experience in increasingly responsible administrative support work, preferably in medical/behavioral health; or an equivalent combination of training and experience. Experience as a medical secretary or receptionist is helpful but not required. Strong data entry skills and proficiency in Microsoft programs including Word, Excel, PowerPoint, Outlook and Access. Experience using electronic health record systems preferred. Strong administrative skills. Excellent oral and written communication skills needed. Demonstrated knowledge of Business English, grammar, spelling and punctuation required. Attention to detail, excellent organizational skills, ability to multi-task and meet deadlines. Pre‑employment drug testing, FBI criminal background check, and education/degree verification required.Provide administrative support to the Employee Behavioral Health (EBH) Program Coordinator and Clinician, Psychologist and other Clinicians. Performs administrative duties as related to a behavioral health care setting to include correspondence and communication, clerical support for special projects, records maintenance, report generation, appointment scheduling and reception, registration/intake, review schedules and billing for accuracy, document scanning into electronic health record for patient charts as needed, produce billing statements and perform batch posting, maintain information and track records for clinician license and certifications and serve in a back‑up capacity for the Customer Service Representatives and Administrative Assistant at the Employee Medical Center. Performs other work as required.

This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.Monday - Friday; 8:30 a.m. - 5:00 p.m.Employee Medical Center - Employee Behavioral Health Program