Behavioral Health Access Supervisor

Integratedservice; New Lexington (OH); On-site; USD 61,174 - 79,175; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integratedservice in the United States seeks a Referral Services Manager to oversee referral coordination, supervise staff, and drive program quality. You will ensure HIPAA compliance, support clients and community partners, and lead cross-team collaboration to improve outcomes.

The role requires a LISW or LPCC license in Ohio, a master’s degree in social work or clinical counseling, and 3+ years in healthcare or nonprofit administration. Travel within service areas is expected.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in social work or clinical counseling required.
• Master's degree in social work or clinical counseling required.
• Active LISW or LPCC license in Ohio required.

Responsibilities

• Monitor timeliness, accuracy and follow-up of referral specialist.
• Ensure quality and timeliness in written and verbal communication with clients and partners.
• Oversee performance management, recruitment, onboarding and team development including progressive discipline.
• Provide routine support to employees through conferences and problem analysis.
• Lead agency-wide collaboration and innovation to support outcomes.
• Implement and oversee organizational policies, procedures and processes.
• Participate in outreach activities and follow-up calls as needed.
• Maintain HIPAA compliance and mandated reporting; uphold professional ethics.
• Utilize EHR systems for accurate client documentation; travel within service areas as needed.

Skills

Communication skills

Medicaid billing

Databases / spreadsheets

Deadline management

Driver's license

Reliable transportation

Education

High school or GED

Bachelor's degree in social work or clinical counseling

Master's degree in social work or clinical counseling

LISW or LPCC license in Ohio

Job description

Integratedservice in the United States seeks a Referral Services Manager to oversee referral coordination, supervise staff, and drive program quality. You will ensure HIPAA compliance, support clients and community partners, and lead cross-team collaboration to improve outcomes.

The role requires a LISW or LPCC license in Ohio, a master’s degree in social work or clinical counseling, and 3+ years in healthcare or nonprofit administration. Travel within service areas is expected.