Access & Referral Services Supervisor

Integratedservice; Athens (OH); On-site; USD 61,174 - 79,175; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integratedservice in Ohio is seeking a referral coordination supervisor to oversee performance management, recruitment, onboarding and team development, ensuring timely communication with clients and partners.

Candidates must have HS diploma, Bachelor's and Master's in social work or counseling, and an active LISW or LPCC in Ohio; 3 years in healthcare or behavioral health; Medicaid billing ability; reliable transportation; and a valid driver’s license.

Qualifications

• Advanced communication skills, both oral and written.
• Ability to use databases, spreadsheets, and other software.
• Ability to operate in an Internet-based, automated office environment.
• Advanced organizational skills.
• Ability to bill Medicaid without restrictions.
• Access to reliable transportation.
• A valid driver's license and the ability to operate a motor vehicle.
• An appropriate level of auto insurance coverage.
• Ability to manage deadlines within a fast-paced, high-volume environment.

Responsibilities

• Monitors timeliness, accuracy and follow-up of referral specialist
• Ensures quality and timeliness in written and verbal communication with clients and community partners
• Responsible for performance management, recruitment, onboarding, and team development, including but not limited to implementing progressive discipline when necessary
• Provides routine support and assistance to employees through individual and group conferences, assistance in analyzing problems, and in improving their support and helping skills
• Leads agency-wide collaboration and innovation to support desired outcomes
• Responsible for implementation and oversight of organizational policies, procedures, and/or processes
• Participates in outreach activities such as follow-up or reminder calls as necessary
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines
• Utilizes databases and Electronic Health Record systems for accurate client documentation
• Travel within designated service areas as needed
• All other duties as assigned

Skills

Advanced communication

Databases

Spreadsheets

Organization

Medicaid billing

Driver's license

Auto insurance

Time management

Education

High school diploma

Bachelor's in social work or counseling

Master's in social work or counseling

OH LISW/LPCC license

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Integratedservice in Ohio is seeking a referral coordination supervisor to oversee performance management, recruitment, onboarding and team development, ensuring timely communication with clients and partners.

Candidates must have HS diploma, Bachelor's and Master's in social work or counseling, and an active LISW or LPCC in Ohio; 3 years in healthcare or behavioral health; Medicaid billing ability; reliable transportation; and a valid driver’s license.