Behavioral Health Access Navigator

SouthEast Alaska Regional Health Consortium; Petersburg (IL); On-site; USD 3,444,000 - 4,138,000; Full time

Benefits offered by this job

Retirement benefits

Paid time off

Parental leave

Health, dental, and vision insurance

Life and disability insurance

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking an organized office assistant to support patient intake, scheduling, and data entry across multiple clinics in Southeast Alaska. You will help ensure accurate patient information in the electronic health record and coordinate telehealth, referrals, and assessments with clinical staff.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment while maintaining HIPAA

Qualifications

• High school diploma or equivalent.
• BLS required within 45 days at residential sites.
• First Aid required for residential sites.

Responsibilities

• Greet and assist patients and family at the facility.
• Check patients in/out, schedule follow-ups.
• Enter demographic/insurance data into EHR for billing.
• Schedule telehealth connections across locations.
• Screen patients for priority risks and escalate when needed.
• Process and track referrals/consults.
• Schedule intakes and ensure documentation is complete.
• Assign patients for assessments with supervisors.

Skills

Verbal communication

Written communication

Time management

Data entry accuracy

Customer service

Multi-tasking

Self-starting

Reading comprehension

Education

High school diploma or equivalent

Basic Life Support (BLS) within 45 days

First Aid certification

Tools

HIPAA knowledge

Office software (e.g., MS Office)

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking an organized office assistant to support patient intake, scheduling, and data entry across multiple clinics in Southeast Alaska. You will help ensure accurate patient information in the electronic health record and coordinate telehealth, referrals, and assessments with clinical staff.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment while maintaining HIPAA