Wine Experience Ambassador

Kroger; Kirkland (WA); Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

Kroger in Kirkland, WA is seeking a wine department associate to create an outstanding customer experience through knowledgeable service. You will assist customers, respond to questions about products, and support the department in meeting sales and quality standards.

The role emphasizes welcoming customers, offering wine pairings, staying informed about promos, and collaborating with store chefs on tastings and programs. Must be 21+ and able to thrive in a fast-paced retail setting.

Qualifications

• Bilingual abilities (speaking, reading or writing) preferred.
• Strong communication skills for customer interactions.
• Knowledge of wine and beer varieties, flavors and production.
• Experience in a retail or grocery environment.
• Ability to remain calm under pressure in busy periods.
• Basic math skills for pricing and transactions.

Responsabilités

• Promote trust and respect among associates and customers.
• Help customers feel welcome and informed about products in the department and store.
• Learn product details and suggest items to customers.
• Offer samples per company policy and applicable laws to drive discovery.
• Inform customers about wine specials and promotions.
• Assist with customer requests for specific items and pairings.
• Collaborate with store team on tastings and wine programs.
• Stay updated on current ads, seasonal offerings, and promotions.

Connaissances

Bilingual

Communication

Wine knowledge

Retail experience

Stress management

Math basics

Formation

High school diploma or equivalent

Description du poste

Kroger in Kirkland, WA is seeking a wine department associate to create an outstanding customer experience through knowledgeable service. You will assist customers, respond to questions about products, and support the department in meeting sales and quality standards.

The role emphasizes welcoming customers, offering wine pairings, staying informed about promos, and collaborating with store chefs on tastings and programs. Must be 21+ and able to thrive in a fast-paced retail setting.