Beauty Team Lead - Elevate Client Experience & Sales

Kohl's; Fullerton (CA); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Kohl’s in Fullerton, CA seeks a Beauty Team Leader to guide the Beauty Team, drive sales, and deliver an authentic client experience through consultative service and strong product knowledge.

You will collaborate with the Store Manager and Sephora Training Team, ensure merchandising and replenishment standards, and lead training initiatives to keep the team up-to-date on products and trends.

Qualifications

• Authentic passion for beauty.
• 5+ years of client-facing retail or service industry experience.
• Excellent written and verbal communication, with the ability to influence others.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Lead the Beauty Team to deliver a positive client experience.
• Provide leadership for the Beauty Team through strong partnership with the Store Manager.
• Build a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coaching.
• Act as a point of contact for Store Manager, Sephora Training Team, and other partners.
• Drive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goals.
• Build and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
• Provide credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application of products.
• Actively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelines.
• Work with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty Advisors.
• Ensure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standards.
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the client experience.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes.

Skills

Authentic passion for beauty

Client-facing retail experience

Excellent communication

Availability to work varied hours

Job description

Kohl’s in Fullerton, CA seeks a Beauty Team Leader to guide the Beauty Team, drive sales, and deliver an authentic client experience through consultative service and strong product knowledge.

You will collaborate with the Store Manager and Sephora Training Team, ensure merchandising and replenishment standards, and lead training initiatives to keep the team up-to-date on products and trends.