Beauty Supervisor - Elevate Customer Experience

Victoria’s Secret & Co.; Simpsonville (KY); On-site; USD 23,763 - 28,654; Full time

Job summary

Victoria’s Secret & Co. is seeking a Beauty Supervisor to lead in-store customer and associate experiences, ensure brand-aligned execution, and manage visual merchandising. The role collaborates with leadership to maintain store standards and deliver a consistent Beauty experience that drives sales.

Responsibilities include coaching associates, managing staffing, and supporting product storytelling and launches, with flexibility for varied shifts and physical requirements typical in retail.

Qualifications

• Passion for Victoria’s Secret Brand and ability to drive customer satisfaction and loyalty.
• Merchandising skills to maintain compelling store presentation.
• Ability to influence cross-functional partners.
• Open to feedback to improve performance.
• Flexibility to work nights, weekends, and varied shifts.
• Ability to lift up to 40 pounds and stand for long periods.
• Comfort with technology (headsets, devices, computers).
• Previous retail leadership experience preferred (1+ years).

Responsibilities

• Deliver exceptional customer and associate experiences to grow brand top-line sales.
• Maintain strong brand environment and product presentation aligned to brand guidance.
• Coach and develop store associates and manage daily workload.
• Execute visual and floor standards and support product launches.
• Collaborate with operations and leadership to ensure product availability.
• Identify risks and opportunities affecting customer and brand experience.
• Lead store in line with size and complexity, possibly broader responsibilities.

Skills

Retail leadership

Merchandising

Cross-functional influence

Self-awareness

Flexible schedule

Physical stamina

Tech proficiency

People leadership

Leadership experience

Tools

Headsets

Mobile devices

Computers

Job description

Victoria’s Secret & Co. is seeking a Beauty Supervisor to lead in-store customer and associate experiences, ensure brand-aligned execution, and manage visual merchandising. The role collaborates with leadership to maintain store standards and deliver a consistent Beauty experience that drives sales.

Responsibilities include coaching associates, managing staffing, and supporting product storytelling and launches, with flexibility for varied shifts and physical requirements typical in retail.