Beauty Retail Sales Manager — Guest Experience Lead

Ulta Beauty, Inc.

Hampton (VA)

On-site

USD 29,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Paid time off
Health insurance
Dental insurance
Vision care
Life insurance
Disability benefits

Job summary

Ulta Beauty in Hampton, VA seeks a Sales Manager to lead a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, guiding sales, guest service and store operations toward top-line growth.

You will set performance goals, provide training, manage schedules and events, and ensure policy compliance while maintaining an exceptional guest experience.

This role requires a passion for beauty, strong leadership, and the ability to coach a diverse team in a fast-paced retail environment.

Qualifications

  • Bachelor’s degree preferred.
  • 2-3+ years of fast-paced, retail management experience.
  • Financial management: experience driving top-line sales, payroll budgets, and expenses.
  • Leadership: attracting, developing, and motivating a team.

Responsibilities

  • Promote accountability to meet store goals for sales, guest loyalty, payroll, omni-channel, and shrink.
  • Drive profitability by identifying underperforming metrics and creating improvement plans.
  • Plan store schedules and payroll to maximize productivity within budget.
  • Plan and execute in-store events to deliver exceptional guest experiences and drive sales.
  • Review financial and operational reports and respond timely to insights.
  • Lead makeup applications, skincare analysis, and product demonstrations to boost sales.
  • Stay informed on industry trends and product knowledge to better serve guests.
  • Maintain attendance discipline and ensure adherence to policies.

Skills

Technology proficiency
Excellent communication
Collaboration
Organizational skills
Resilience under pressure

Education

Bachelor’s degree preferred

Job description

Ulta Beauty in Hampton, VA seeks a Sales Manager to lead a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, guiding sales, guest service and store operations toward top-line growth.

You will set performance goals, provide training, manage schedules and events, and ensure policy compliance while maintaining an exceptional guest experience.

This role requires a passion for beauty, strong leadership, and the ability to coach a diverse team in a fast-paced retail environment.

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