Beauty Lead Advisor: Elevate Client Experience & Sales

Kohl's; Alliance (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

Kohl's Sephora at Kohl's Beauty Lead Advisor role drives sales through an authentic passion for beauty and engages clients with consultative needs. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.

You execute merchandise sets, replenishment and visual standards while developing client loyalty and presenting products to enhance sales, including upsell opportunities.

Qualifications

• Authentic passion for beauty.
• 3 years of client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence clearly.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Provide guidance for the Beauty Team through strong partnership with the Store Manager.
• Communicate initiatives between Store Manager and Beauty Advisors, providing feedback and coaching.
• Act as a point of contact for Store Manager, Sephora Training Team and other partners.
• Build strong client loyalty and influence clients by identifying needs and suggesting products to drive sales, including upsell opportunities.
• Provide credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application.
• Understand and execute sales plans to support and meet goals.
• Execute and maintain Sephora visual merchandising and standards, including tester maintenance and cleanliness.
• Ensure timely replenishment to drive sales and enhance customer experience.
• Complete required training to expand knowledge and support omni-processing within the department.
• Support inventory management from receipt to sale.

Skills

Client-facing experience

Communication skills

Evenings/weekends availability

Job description

Kohl's Sephora at Kohl's Beauty Lead Advisor role drives sales through an authentic passion for beauty and engages clients with consultative needs. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.

You execute merchandise sets, replenishment and visual standards while developing client loyalty and presenting products to enhance sales, including upsell opportunities.