Beauty Guest Experience Specialist

Ulta Beauty; Bozeman (MT); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote our salon and services through in-store and phone interactions. The role supports the Experience Manager and the Assistant Services Manager, focusing on service and retail sales, guest loyalty, and keeping the salon area welcoming and efficient.

The ideal candidate brings strong guest service skills, multitasking ability, and comfort with technology such as POS systems and the Services Booking System.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to meeting or exceeding store goals for retail and service sales.
• Provide exceptional guest service by acknowledging all Ulta Beauty guests.
• Answer salon phone calls and manage the services booking system.
• Book appointments for services and in-store events.
• Promote current promotions and events to guests.

Skills

Customer service

Sales skills

Communication

Technology proficiency

Teamwork

Multitasking

Education

High school diploma preferred

Tools

POS system

Apple devices

Service Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote our salon and services through in-store and phone interactions. The role supports the Experience Manager and the Assistant Services Manager, focusing on service and retail sales, guest loyalty, and keeping the salon area welcoming and efficient.

The ideal candidate brings strong guest service skills, multitasking ability, and comfort with technology such as POS systems and the Services Booking System.