Beauty Experience Leader: Drive Sales & Service

Ulta; El Cajon (CA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

Ulta Beauty is seeking an Experience Manager to lead a dynamic team of stylists and guest coordinators, driving top-line growth in retail and services. You will oversee guest experience, salon services, boutiques, and makeup while upholding Ulta’s standards for people and process.

The role emphasizes leadership, coaching, and accountability to deliver exceptional guest service. The Experience Manager guides performance through metric-driven strategies, training, and effective scheduling, while

Qualifications

• Bachelor’s degree preferred and cosmetology license may be required by state.
• Experience leading a fast-paced retail team including salon services.
• Strong coaching skills and metrics-driven mindset.

Responsibilities

• Lead a high-performing team delivering guest experience, sales and services.
• Drive profitability via operational excellence and payroll budgeting.
• Schedule staff and manage attendance to meet store goals.
• Develop talent through training, feedback, and succession planning.
• Ensure compliance with policies, procedures, and safety standards.
• Provide makeup applications, skincare analysis, and product demonstrations.

Skills

Excellent communication

Team leadership

Customer service orientation

Organizational skills

Adaptability under pressure

Education

Bachelor’s degree preferred

Cosmetology license / management license as required by state

Tools

Point of Sale systems

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking an Experience Manager to lead a dynamic team of stylists and guest coordinators, driving top-line growth in retail and services. You will oversee guest experience, salon services, boutiques, and makeup while upholding Ulta’s standards for people and process.

The role emphasizes leadership, coaching, and accountability to deliver exceptional guest service. The Experience Manager guides performance through metric-driven strategies, training, and effective scheduling, while