Beauty Counter Manager - Michigan Avenue

Brobston Group; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Beauty Counter Manager for the Michigan Avenue counter in Chicago. The role involves overseeing sales, teaching techniques, and engaging customers both in-store and online. Candidates should have a passion for beauty and proven sales abilities.

Key tasks include providing personalized recommendations, managing scheduling, and driving sales through various channels. A strong customer service orientation and ability to work a flexible schedule are essential.

Qualifications

• Passion for beauty, trends, makeup application, and skincare.
• Proven ability to sell in a commissioned sales environment.
• Strong multitasking and organizational skills.

Responsibilities

• Provide makeup applications and personalized product recommendations.
• Achieve counter sales goals using digital selling tools.
• Manage vendor events, promotions, and relationships.

Skills

Customer service skills

Sales ability

Multitasking

Organization

Job description

Summary

The Beauty Counter Manager oversees sales and customer experience for an assigned beauty brand at the Michigan Avenue counter. This role combines selling, teaching makeup and skincare techniques, and building a loyal customer following both in-store and through digital channels. The manager is responsible for driving sales results, coordinating vendor events, and maintaining counter presentation.

Responsibilities

• Provide makeup applications, skincare analyses, and personalized product recommendations.
• Set and achieve individual and counter sales goals using in-store and digital selling tools including text and social media.
• Manage scheduling, vendor events, promotions, and vendor relationships to maximize business outcomes.
• Handle sales transactions, refunds, exchanges, and assist customers with Nordstrom Rewards enrollment.
• Maintain counter organization, cleanliness, and customer-ready presentation.

Requirements

• Passion for beauty, trends, makeup application, and skincare with strong customer service skills.
• Proven ability to sell in a commissioned sales environment and build customer relationships.
• Strong multitasking, organization, follow-through, and initiative.
• Willingness to work a flexible schedule including evenings and weekends.
• Ability to stand and move continuously for 6-8 hours and lift items up to 25 pounds as needed.