Beauty Counter Manager - Barton Creek Square Mall

brobstongroup.com - Jobboard; Austin (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a passionate individual to lead sales and customer experiences at the beauty counter in Austin, Texas. Responsibilities include conducting makeup applications and providing personalized skincare recommendations, all while maximizing sales performance.

The ideal candidate will connect with customers, achieve sales goals, and maintain a welcoming environment. Prior retail or beauty counter experience is preferred, and flexibility in availability is required.

Qualifications

• Passion for beauty trends and makeup application.
• Strong customer service and communication skills.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Conduct personalized makeup applications and product recommendations.
• Achieve personal and counter sales goals using digital tools.
• Train and coach team members to create a welcoming environment.

Skills

Customer service skills

Makeup application

Skincare knowledge

Multitasking

Sales drive

Job description

Summary

Lead sales and customer experiences at the beauty counter, delivering personalized makeup and skincare services while maximizing sales performance. Act as both salesperson and educator, building customer relationships in-store and through digital channels.

Responsibilities

• Conduct makeup applications, skincare analyses, and provide personalized product recommendations.
• Set and achieve personal and counter sales goals using in-store and digital tools, including text and social media.
• Manage scheduling and execution of vendor events and promotions to drive traffic and sales.
• Build and maintain strong vendor relationships to maximize business results.
• Train, coach, and collaborate with team members to create a welcoming and inclusive environment.
• Process sales, refunds, and exchanges and assist customers with Nordstrom Rewards enrollment.
• Maintain counter appearance, organization, and cleanliness to ensure a customer-ready presentation.
• Use networking and technology to build a customer following and drive repeat business.

Requirements

• Passion for beauty trends, makeup application, and skincare with strong customer service skills.
• Excellent ability to connect with customers, handle concerns empathetically, and contribute to a positive team environment.
• Strong multitasking, organization, and follow-through skills with a drive to achieve sales goals.
• Flexible availability based on business needs, including evenings and weekends.
• Physical ability to stand and move continuously for 6-8 hours, bend, reach, and lift items up to 25 pounds.
• Prior retail or beauty counter sales experience preferred.