Beauty Counter Manager: Luxury Brand, In-Store & Digital Sales

Nordstrom, Inc.; Torrance (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical/Vision

PTO

Merchandise Discount

Job summary

Nordstrom, Inc. in the beauty department is seeking a Counter Manager to blend sales and education, delivering personalized beauty experiences and driving brand results. This role emphasizes makeup applications and skincare analyses to match customer goals, while building loyalty through Nordstrom Rewards.

You will perform makeup applications, lead events, and train staff while maintaining a flexible schedule that includes evenings and weekends, in a commission-based setting.

Qualifications

• Experience in beauty retail or related field is preferred.
• Strong customer service and communication skills.
• Ability to work in a commission-based environment and meet sales goals.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive oftextandsocial media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Makeup application

Skincare analysis

Sales goals

Tools

Social media

Job description

Nordstrom, Inc. in the beauty department is seeking a Counter Manager to blend sales and education, delivering personalized beauty experiences and driving brand results. This role emphasizes makeup applications and skincare analyses to match customer goals, while building loyalty through Nordstrom Rewards.

You will perform makeup applications, lead events, and train staff while maintaining a flexible schedule that includes evenings and weekends, in a commission-based setting.