Beauty Counter Manager: Luxury Brand & Digital Sales

Nordstrom, Inc.; Honolulu (HI); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to enhance customer experiences in our Beauty department and maximize sales for assigned brands.

The role blends selling with education, requiring passion for beauty trends and the ability to build a customer following both in-store and digitally. Ideal candidates thrive in a commissioned environment, are results-oriented, and can manage vendor events while maintaining an inviting, inclusive atmosphere for all customers.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers and handle concerns proactively.
• Empathy and respect for all customers during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in networking and technology.
• Ability to work a flexible schedule including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Physical requirements: frequent standing and light lifting.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer goals.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends through trainings from Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and Nordstrom Rewards accounts.

Skills

Customer service

Beauty knowledge

Sales

Communication

Networking

Digital tools

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to enhance customer experiences in our Beauty department and maximize sales for assigned brands.

The role blends selling with education, requiring passion for beauty trends and the ability to build a customer following both in-store and digitally. Ideal candidates thrive in a commissioned environment, are results-oriented, and can manage vendor events while maintaining an inviting, inclusive atmosphere for all customers.