Beauty Counter Manager - Kenwood Towne Centre

Brobston Group; Cincinnati (OH); On-site; USD 36,000 - 56,000; Full time

Job summary

Brobston Group in Cincinnati seeks a Beauty Counter Manager to create personalized beauty experiences while maximizing sales for assigned brands. This role blends customer service, beauty education, and sales leadership, building relationships both in-store and online.

You will conduct makeup applications, analyze skincare goals, set and pursue personal and counter goals, manage events and promotions, and stay current on trends.

Qualifications

• Passion for customer service and beauty trends.
• Ability to perform makeup applications and skincare analyses.
• Interest in driving sales and networking with customers.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers' goals.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage vendor events and promotions, and maintain strong vendor relationships.
• Keep the department organized and customer-ready, build customer loyalty, and support a welcoming team environment.
• Stay current on beauty trends, products, and industry knowledge through training.

Skills

Customer service

Beauty trends

Makeup application

Skincare

Job description

Summary

The Beauty Counter Manager creates personalized beauty experiences while maximizing sales for assigned beauty brands. This role combines customer service, beauty education, and sales leadership, building customer relationships both in-store and digitally.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers' goals.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage vendor events and promotions, and maintain strong vendor relationships.
• Keep the department organized and customer-ready, build customer loyalty, and support a welcoming team environment.
• Stay current on beauty trends, products, and industry knowledge through training.

Requirements

• Passion for customer service, beauty trends, makeup application, and skincare.
• Strong customer connection, communication, multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in networking and technology.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to move continuously during shifts and lift up to 25 pounds occasionally.