Beauty Counter Manager

Brobston Group; Oak Brook (IL); On-site; USD 40,000 - 56,000; Full time

Job summary

Brobston Group in Oak Brook, IL is seeking a Beauty Counter Manager to deliver personalized beauty experiences and drive sales for our assigned beauty brand. This role blends customer-facing service, beauty education, and counter operations in a fast-paced retail environment.

You will perform makeup applications, skincare analyses, and product recommendations, set and achieve counter sales goals using in-store and digital tools, and coordinate vendor events to strengthen partnerships.

Qualifications

• Experience in beauty counter or retail is preferred.
• Excellent communication and organization skills.
• Able to lift up to 25 pounds and work flexible hours.

Responsibilities

• Provide makeup applications and skincare analyses tailored to customer goals.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Coordinate vendor events and promotions, and build strong vendor relationships.
• Maintain an organized, customer-ready department and build customer loyalty.
• Collaborate with team members to create a welcoming and inclusive customer experience.

Skills

Customer service

Beauty trends

Makeup application

Skincare

Sales goals

Communication

Multitasking

Job description

Summary

The Beauty Counter Manager delivers personalized beauty experiences and drives sales for the assigned beauty brand. This role combines customer-facing sales, beauty education, and counter business management in a commissioned retail environment.

Responsibilities

• Provide makeup applications, skincare analyses, and product recommendations tailored to customer goals.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Coordinate vendor events and promotions, and build strong vendor relationships.
• Maintain an organized, customer-ready department and build customer loyalty.
• Collaborate with team members to create a welcoming and inclusive customer experience.

Requirements

• Passion for customer service, beauty trends, makeup application, and skincare.
• Strong customer connection, communication, organization, multitasking, and follow-through skills.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to remain in motion for 6-8 hours per shift, handle merchandise, and regularly lift up to 10 pounds and occasionally up to 25 pounds.