Beauty Counter Manager — Lead Sales & Beauty Experience

Nordstrom, Inc.; Brea (CA); Sur place; USD 37 000 - 39 000; Plein temps

Avantages offerts par ce poste

401k

Medical/Vision/Dental

PTO accruals

Merchandise Discount

Résumé du poste

Nordstrom seeks a Beauty Counter Manager to lead experiences that delight customers in-store and online. You will blend sales with education, helping clients achieve makeup and skincare goals while staying current with trends. This role emphasizes relationship-building, team collaboration, and running vendor events.

You will manage sales targets, utilize digital tools, and foster loyalty through Nordstrom Rewards, all within a fast-paced beauty environment that values initiative and ownership.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsabilités

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Connaissances

Customer service

Beauty trends

Multitasking

Sales goals

Outils

Text and social media selling

Description du poste

Nordstrom seeks a Beauty Counter Manager to lead experiences that delight customers in-store and online. You will blend sales with education, helping clients achieve makeup and skincare goals while staying current with trends. This role emphasizes relationship-building, team collaboration, and running vendor events.

You will manage sales targets, utilize digital tools, and foster loyalty through Nordstrom Rewards, all within a fast-paced beauty environment that values initiative and ownership.