Beauty Counter Lead: Elevate Experience & Sales

Nordstrom; New York (NY); On-site; USD 44,000 - 46,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Merchandise Discount

Job summary

Nordstrom Beauty Department in New York is seeking a customer-focused beauty professional to create personal beauty experiences and drive sales. You will guide makeup applications, skincare analyses, and product recommendations while collaborating with a welcoming team.

You’ll achieve in-store and digital sales goals, manage events, build vendor relationships, and stay current on trends. This role requires flexibility for evenings and weekends and customer-first ownership.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team.
• Empathy and respect for all customers during makeup and skincare applications.
• Strong multitasking, organization, and follow-through with sales and service responsibilities.
• Willingness to adapt hours, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings.
• Manage sales, refunds, exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Makeup application

Skincare knowledge

Sales goals

Clear communication

Flexible schedule

Team collaboration

Ownership

Job description

Nordstrom Beauty Department in New York is seeking a customer-focused beauty professional to create personal beauty experiences and drive sales. You will guide makeup applications, skincare analyses, and product recommendations while collaborating with a welcoming team.

You’ll achieve in-store and digital sales goals, manage events, build vendor relationships, and stay current on trends. This role requires flexibility for evenings and weekends and customer-first ownership.