Beauty Counter Lead: Elevate Customer Experience & Trends

Nordstrom; Austin (TX); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department is seeking a customer-focused team member to craft personalized beauty experiences and drive sales. You’ll perform makeup applications, skincare analyses, and build loyalty with Nordstrom Rewards. Join a passionate team that values your unique skills and stays current on beauty trends.

You will work with a flexible schedule, including evenings and weekends, using in-store and digital tools to meet goals and deliver exceptional service to every guest.

Qualifications

• Customer service passion with makeup and skincare knowledge.
• Ability to connect with customers and resolve issues.
• Strong multitasking and organizational skills.
• Flexible schedule including evenings and weekends.

Responsibilities

• Conduct makeup applications and skincare analyses.
• Recommend products based on customer goals.
• Collaborate to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Stay up-to-date on beauty trends through trainings provided by Nordstrom and brand partners.

Skills

Customer service

Beauty knowledge

Sales driven

Multi-tasking

Communication

Job description

Nordstrom Beauty Department is seeking a customer-focused team member to craft personalized beauty experiences and drive sales. You’ll perform makeup applications, skincare analyses, and build loyalty with Nordstrom Rewards. Join a passionate team that values your unique skills and stays current on beauty trends.

You will work with a flexible schedule, including evenings and weekends, using in-store and digital tools to meet goals and deliver exceptional service to every guest.