Beauty Counter Lead: Elevate Customer Experiences

Nordstrom; Beachwood (OH); Presencial; USD 29 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Merchandise Discount and EAP Resources

Resumo da oferta

Nordstrom in Beachwood, OH, is seeking a Beauty Counter Manager to lead beauty experiences and maximize sales in their assigned brand. You’ll act as salesperson and teacher, building customer loyalty through personalized makeup applications and skincare guidance.

You will set counter goals, collaborate with teammates, and leverage in-store and social channels to grow the customer base while staying current with beauty trends and brand trainings.

Qualificações

• Passion for customer service and beauty, including trends, makeup application, and skincare.

Responsabilidades

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Conhecimentos

Customer service

Beauty trends

Makeup application

Skincare knowledge

Sales-driven

Descrição da oferta de emprego

Nordstrom in Beachwood, OH, is seeking a Beauty Counter Manager to lead beauty experiences and maximize sales in their assigned brand. You’ll act as salesperson and teacher, building customer loyalty through personalized makeup applications and skincare guidance.

You will set counter goals, collaborate with teammates, and leverage in-store and social channels to grow the customer base while staying current with beauty trends and brand trainings.