Beauty Counter Lead — Elevate Client Experiences & Sales

Nordstrom Inc; Columbus (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Paid time off

Merchandise discount

Job summary

Nordstrom Inc. in Columbus, OH, is seeking an energetic Beauty Specialist to drive customer beauty experiences. You will perform makeup applications, skincare analyses and advise on products to meet individual goals, while collaborating with teammates to maintain an inviting in-store environment.

The role emphasizes personal sales targets and a mix of in-store and digital selling, including social media outreach. Training on latest trends and strong vendor relationships are provided.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and proactively handle concerns.
• Strong multitasking, organization, and follow-through skills.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts
• Drive to achieve sales goals, with interest in using networking and technology

Skills

Customer service

Beauty trends

Sales goals

Digital selling

Job description

Nordstrom Inc. in Columbus, OH, is seeking an energetic Beauty Specialist to drive customer beauty experiences. You will perform makeup applications, skincare analyses and advise on products to meet individual goals, while collaborating with teammates to maintain an inviting in-store environment.

The role emphasizes personal sales targets and a mix of in-store and digital selling, including social media outreach. Training on latest trends and strong vendor relationships are provided.