Beauty Counter Lead: Create Luxe Experiences & Drive Sales

Nordstrom; Houston (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Paid Time Off

Merchandise Discount

Job summary

Nordstrom in Houston is seeking a Beauty Advisor to deliver personalized makeup and skincare experiences, help customers select products, and drive sales with exemplary service. You will collaborate with a diverse team, stay current on beauty trends, and participate in Nordstrom Rewards initiatives to build lasting customer loyalty.

Role requires a passion for beauty, strong communication, and the ability to work evenings and weekends as needed.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Sales skills

Communication

Job description

Nordstrom in Houston is seeking a Beauty Advisor to deliver personalized makeup and skincare experiences, help customers select products, and drive sales with exemplary service. You will collaborate with a diverse team, stay current on beauty trends, and participate in Nordstrom Rewards initiatives to build lasting customer loyalty.

Role requires a passion for beauty, strong communication, and the ability to work evenings and weekends as needed.