Beauty Counter Lead — Luxe Customer Experiences

Nordstrom; Columbus (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Performance-based bonuses

Job summary

Nordstrom Beauty Department seeks a customer‑driven advisor to deliver personalized makeup and skincare recommendations. You will work with a passionate team to create an inclusive customer experience, manage events and promotions, and drive sales through in‑store and digital channels.

The role requires a flexible schedule, strong communication, and a commitment to staying current with beauty trends and Nordstrom Rewards program development.

Qualifications

• Passion for customer service and beauty trends.
• Excellent ability to connect with customers and handle concerns.
• High ownership, accountability and initiative.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Conduct makeup applications and skincare analyses for customers.
• Collaborate with team to maintain welcoming environment.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize results.
• Maintain clean, organized department and stay current on beauty trends.
• Support Nordstrom Rewards program accounts and customer loyalty.

Skills

Customer service

Beauty knowledge

Sales driven

Team collaboration

Adaptability

Job description

Nordstrom Beauty Department seeks a customer‑driven advisor to deliver personalized makeup and skincare recommendations. You will work with a passionate team to create an inclusive customer experience, manage events and promotions, and drive sales through in‑store and digital channels.

The role requires a flexible schedule, strong communication, and a commitment to staying current with beauty trends and Nordstrom Rewards program development.