Luxury Beauty Advisor — In-Store & Digital Sales

Houston Dose; Houston (TX); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement plan

Merchandise discount

Job summary

Nordstrom Beauty Department in Houston seeks a customer-focused team member to create personalized beauty experiences. You’ll perform makeup applications, skincare analyses, and product recommendations to meet individual goals. Build loyalty, book appointments, and drive sales for in-store and digital channels while staying current with beauty trends.

You will join a collaborative team, support an inclusive environment, and participate in ongoing training to grow your expertise in luxury brands.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns.
• Empathy and respect for all customers, providing a supportive environment during makeup/skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in networking and technology.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools
• Book appointments and drive sales for in-store Beauty events and services
• Keep department customer-ready through organization and cleanliness
• Keep up with latest beauty trends, products, and industry knowledge through trainings
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty trends

Makeup application

Communication

Multitasking

Sales goals

Job description

Nordstrom Beauty Department in Houston seeks a customer-focused team member to create personalized beauty experiences. You’ll perform makeup applications, skincare analyses, and product recommendations to meet individual goals. Build loyalty, book appointments, and drive sales for in-store and digital channels while staying current with beauty trends.

You will join a collaborative team, support an inclusive environment, and participate in ongoing training to grow your expertise in luxury brands.