Beach & Cabana Concierge for Guest Experience

OTO Development; North Redington Beach (FL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a friendly Recreation Attendant for Cabana & Beach Services in Florida. You will deliver exceptional guest experiences across pool and beach areas, assist with cabana rentals, and help maximize revenue while maintaining safety and brand standards.

The role involves setup and upkeep of cabanas and equipment, upselling rentals, and coordinating with resort teams to ensure smooth service.

Qualifications

• High School Diploma or GED preferred.
• Previous customer service, hospitality, or recreational experience preferred.
• Strong interpersonal and communication skills with a guest-focused mindset.
• Ability to work in a fast-paced, outdoor environment.
• Basic math and cash handling skills preferred.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Provide friendly, attentive, and proactive service to guests utilizing pool, beach, and recreational areas.
• Greet guests, answer questions, and provide information on amenities, rentals, and daily activities.
• Anticipate guest needs and deliver personalized service to enhance the overall resort experience.
• Set up, maintain, and reset cabanas, loungers, umbrellas, and other beach or pool equipment to brand standards.
• Support cabana and equipment rental operations, including assisting guests with reservations, check-in, and service throughout their stay.
• Identify and execute upselling opportunities to maximize cabana, lounger, and recreational revenue.
• Monitor recreational areas to ensure compliance with safety rules and resort policies.
• Report safety concerns, incidents, or maintenance issues promptly to leadership.
• Support a safe and enjoyable environment for all guests.
• Maintain cleanliness and organization of all recreational areas, including pool deck, beach spaces, and equipment storage areas.
• Clean, organize, and properly store equipment throughout the day.
• Ensure all areas consistently meet resort appearance and brand standards.
• Process guest transactions related to rentals, amenities, and services accurately.
• Maintain inventory of recreational equipment and supplies.
• Support daily operational tracking, including usage, rentals, and revenue capture.
• Work collaboratively with Recreation, Food & Beverage, and Front Office teams to ensure seamless guest service.
• Support special events, group activities, and high-volume periods as needed.
• Maintain a professional appearance and represent the resort with a high level of hospitality.

Skills

Customer service

Guest focus

Interpersonal skills

Cash handling

Flexibility

Education

High School Diploma or GED

Job description

OTO Development is seeking a friendly Recreation Attendant for Cabana & Beach Services in Florida. You will deliver exceptional guest experiences across pool and beach areas, assist with cabana rentals, and help maximize revenue while maintaining safety and brand standards.

The role involves setup and upkeep of cabanas and equipment, upselling rentals, and coordinating with resort teams to ensure smooth service.