Automotive BDC Appointment Setter — Growth & Training

Nissan of Lithia Springs; Marietta (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401K Retirement Savings Plan

Paid Time Off

Training and development

Job summary

Smith Automotive Group in Georgia is seeking a motivated BDC/phone agent to manage inbound and outbound calls, schedule sales and service appointments, and log customer information. You will coordinate with the Sales and Service teams, update records, and ensure timely follow-up to maximize appointment conversion.

The role emphasizes a professional, friendly approach with strong communication skills and the ability to meet monthly targets. Comprehensive benefits accompany this position.

Qualifications

• Experience with phones or telemarketing in automotive, business development or customer service.
• Ability to follow scripts and use basic software tools.
• Professional, enthusiastic attitude at first contact with customers.

Responsibilities

• Answer incoming calls and schedule sales appointments.
• Make outbound calls and log customer comments.
• Schedule and confirm appointments, update database records, and reschedule no-shows.
• Assist with other duties and meet monthly goals.

Skills

Phone screening

Telemarketing

Customer service

Multitasking

Bilingual (Spanish)

Education

High School Diploma or equivalent

Tools

Microsoft Word

Job description

Smith Automotive Group in Georgia is seeking a motivated BDC/phone agent to manage inbound and outbound calls, schedule sales and service appointments, and log customer information. You will coordinate with the Sales and Service teams, update records, and ensure timely follow-up to maximize appointment conversion.

The role emphasizes a professional, friendly approach with strong communication skills and the ability to meet monthly targets. Comprehensive benefits accompany this position.